Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information collected automatically:

• Preorder information: name, email address, mailing address, phone number, and the products you request (see Section 5). We do not collect payment information through the site.
• Communications: messages you send us via email, contact forms, or customer support requests, including RMA and return correspondence.
• Device & usage data: IP address, browser type, device type, pages viewed, referring URLs, and timestamps, collected automatically when you use the site.

2. Cookies

We use cookies and similar tracking technologies to operate the site (for example, to keep items in your cart), remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling cookies may affect the functionality of the site, including your ability to complete a purchase.

3. Analytics

We may use third-party analytics services to help us understand how visitors use the site, including which pages are viewed and how visitors arrived at the site. These providers collect information through cookies and similar technologies and may combine it with information collected elsewhere. This data is used in aggregate to improve site performance and content; it is not used to identify you personally.

4. Marketing Communications

If you opt in to marketing emails or SMS at checkout or elsewhere on the site, we may use your contact information to send you promotional content, order-related updates, and other communications. You may opt out at any time by using the unsubscribe link in any marketing email, replying "STOP" to any marketing text message, or contacting us at surrongavin2299@gmail.com. Opting out of marketing communications does not affect transactional messages related to your order.

5. Preorders

We do not collect payment information through the site. Submitting a preorder sends your name, email, phone number, and mailing address to us directly so we can follow up to confirm payment and shipping. Any payment is arranged separately, outside of the site, once we contact you.

6. Shipping Providers

We share the shipping information necessary to fulfill your order (name, address, and contact information) with third-party shipping carriers and fulfillment partners solely for the purpose of delivering your order and providing tracking updates.

7. Fraud Prevention

We use preorder and account information to identify and prevent fraudulent or abusive requests. We may share limited information with fraud-prevention services and law enforcement where necessary to investigate or prevent fraud.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to process orders, comply with tax and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we delete or anonymize it, unless we are required by law to retain it longer.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or stored on our systems.

10. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), gives you the right to know what personal information we collect, use, and disclose about you; to request deletion or correction of your personal information; and to opt out of the "sale" or "sharing" of personal information, where applicable. We do not sell personal information for money. To exercise any of these rights, contact us at surrongavin2299@gmail.com. We will not discriminate against you for exercising your privacy rights.

11. GDPR (European Visitors)

If you are located in the European Economic Area or United Kingdom, we process your personal information on the legal bases of contract performance (to fulfill your order), legitimate interest (for example, fraud prevention and site analytics), and consent (for example, marketing communications). You have the right to access, correct, delete, or restrict the processing of your personal information, to object to processing, and to request a copy of your data in a portable format. To exercise these rights, contact us at surrongavin2299@gmail.com.

12. Children's Privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will delete that information promptly. If you believe a child has provided us with personal information, contact us at surrongavin2299@gmail.com.

13. Your Rights & Choices

Regardless of where you live, you may contact us at any time to request access to, correction of, or deletion of your personal information, or to ask questions about how your information is used. We will respond to verifiable requests within the timeframe required by applicable law.

14. Contact Information

Questions about this Privacy Policy or your personal information can be directed to MX Mini Co. at surrongavin2299@gmail.com or [SUPPORT PHONE NUMBER]. You can also reach us through our Contact page.